Privacy Policy

Effective Date: October 15, 2026

ABC Denver LLC, doing business as The Appliance Team (“we,” “us,” or “our”), operates the website theapplianceteam.com. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our appliance repair services. Please read this policy carefully. By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or request our services:

Personal Information

  • Contact Information: Name, email address, phone number, and mailing or service address.
  • Service Details: Information about the appliance(s) needing repair, including brand, model, and description of the issue.
  • Payment Information: Billing address and payment method details necessary to process transactions. We do not store full credit card numbers on our servers.
  • Communications: Records of correspondence if you contact us via phone, email, or our website contact form.

Automatically Collected Information

  • Device and Browser Data: IP address, browser type and version, operating system, and device type.
  • Usage Data: Pages visited, time spent on pages, referring URLs, and other browsing behavior on our site.
  • Location Data: General geographic location derived from your IP address to help us confirm that you are within our service area.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: To schedule, perform, and follow up on appliance repair appointments.
  • Communication: To respond to your inquiries, confirm appointments, provide service updates, and send receipts or invoices.
  • Improving Our Business: To analyze website usage, improve our website and services, and develop new features or service offerings.
  • Marketing: To send promotional information about our services, special offers, or seasonal maintenance tips. You may opt out of marketing communications at any time by contacting us.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and collect usage data.

  • Essential Cookies: Required for the website to function properly, such as maintaining session state.
  • Analytics Cookies: Help us understand how visitors interact with our website so we can improve performance and content.
  • Advertising Cookies: Used to deliver relevant advertisements and measure the effectiveness of our advertising campaigns.

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.

4. Third-Party Services

We may use third-party services that collect, monitor, and analyze information to help us improve our website and business operations. These may include:

  • Google Analytics: To track and report website traffic and user behavior.
  • Google Ads: To manage and optimize our online advertising campaigns.
  • Payment Processors: To securely process transactions.
  • Scheduling and CRM Platforms: To manage appointments and customer relationships.

We do not sell, trade, or rent your personal information to third parties.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you.
  • The right to request correction of inaccurate information.
  • The right to request deletion of your personal information, subject to legal obligations.
  • The right to opt out of marketing communications.

To exercise any of these rights, please contact us using the information provided below.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. Links to Other Websites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

10. Text Messaging (SMS)

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

If you opt in to receive text messages from The Appliance Team, we collect your mobile phone number and a record of your consent (date, time, source, and the consent language you agreed to), as well as records of messages we send and receive. We use this information only to send the messages you agreed to receive, to respond to your replies, and to honor opt-out requests.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We may share this information with service providers that help us deliver messages (such as our messaging platform provider) solely to provide the messaging service.

You can opt out at any time by replying STOP. For help, reply HELP, call (720) 230-1229, or email info@theapplianceteam.com. See our SMS Terms.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

720-230-1229
720-230-1229
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